Terms of Use
The Terms of Use set forth the terms and conditions that apply to your use of sarents.com, collectively referred to as the Web Site. Use of the Web Site indicates acceptance and agreement of all terms set forth herein. The right to use the Web Site is personal to you and is not transferable to any other person or entity.
Copyrights and Trademarks
A. All materials contained on the Web Site are copyright protected by Hendricks Property Management, LLC. All rights reserved.
No person is authorized to use, copy, modify, create a derivative work from, or distribute any portion the Web Site including related graphics.
SHendricks Property Management, LLC and other trademarks and/or service marks, including logos, found on the Web Site are trademarks/service marks that identify Hendricks Property Management, LLC and the goods and/or services provided by CHAPTER NAME. Such marks may not be used under any circumstances without the prior written authorization of Hendricks Property Management, LLC.
Links to Third-Party Web Sites
Hendricks Property Management, LLC may provide hyperlinks to third-party web sites as a convenience to users of the Web Site. Hendricks Property Management, LLC does not control third-party web sites and is not responsible for the contents of any linked-to, third-party web site. Hendricks Property Management, LLC will have no liability to any entity for the content or use of the content available through such hyperlink. Third-party websites accessed through web site are accessed at the user’s own risk.
No Representations or Warranties; Limitations on Liability
Hendricks Property Management, LLC DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE WEB SITE, THE MATERIALS, ANY PRODUCTS, INFORMATION OR SERVICE PROVIDED THROUGH THE WEB SITE, OR ANY SITES LISTED THEREIN, AND THE WEB SITE WILL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. THE WEB SITE DO NOT WARRANT THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN IT WILL BE CORRECTED. THE WEB SITE ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS.
IN NO EVENT WILL THE WEB SITE OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS AND THE ASSIGNS OF SAME BE LIABLE FOR (1) ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEB SITE, THE MATERIALS OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE WEB SITE OR DOWNLOADED FROM THE WEB SITE, EVEN IF THE WEB SITE OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (2) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE WEB SITE, THE MATERIALS AND/OR LISTINGS OR INFORMATION DOWNLOADED THROUGH THE WEB SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE WEB SITE' LIABILITY ARE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
Indemnification
You agree to indemnify, defend and hold harmless the Web Site and its members, managers, officers, employees, agents and the assigns of same, from and against any and all loss, costs, expenses, including reasonable attorneys' fees and expenses, claims, damages and liabilities related to or associated with your use of the Web Site and any violation of this Terms of Use by you.
Governing Law and Jurisdiction
This Terms of Use constitutes a contract made under and shall be governed by and construed in accordance with the laws of San Antonio, Texas.
Changes to These Terms of Use
Hendricks Property Management, LLC reserves the right to change these Terms of Use at any time by posting new Terms of Use at this location.
Last Update
This Terms of Use was last updated on 01/23/2024.
Contact Information
Questions or comments regarding the Web Site should be sent by email to or by mail to Hendricks Property Management, LLC, 2227 Lockhill Selma Rd, San Antonio, TX 78230.
Text Messaging Terms & Conditions
Last Updated: March 25, 2026
1. Program Description
By opting in to text messages from Hendricks Property Management, LLC (“Hendricks PM,” “we,” “our,” or “us”), you agree to these Text Messaging Terms & Conditions (“Terms”). These Terms supplement our Terms of Service and Privacy Policy available at sarents.com.
Hendricks Property Management, LLC is a residential property management company based in San Antonio, Texas, providing leasing, accounting, maintenance coordination, tenant screening, and eviction services to property owners and tenants throughout the San Antonio metropolitan area.
Our text messaging program may include, but is not limited to, the following types of messages:
• Property listing alerts and availability updates
• Maintenance request confirmations, updates, and scheduling
• Lease renewal reminders and related notices
• Rent payment reminders and confirmation receipts
• Move-in/move-out coordination and inspection scheduling
• Emergency property notifications (e.g., weather events, water shutoff, safety alerts)
• General company announcements and service updates
• Promotional messages related to our property management services
2. Consent & Opt-In
By providing your mobile phone number and affirmatively agreeing to receive text messages—whether via a web form on sarents.com, a paper sign-up form, a keyword text-in, or any other opt-in mechanism—you expressly consent to receive recurring automated and non-automated text messages from Hendricks Property Management, LLC at the mobile number you provided.
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Hendricks Property Management, LLC. This includes SMS messages for marketing. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.sarents.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
When you opt in, you will receive the following confirmation message:
"Thank you for opting into SMS messaging from Hendricks Property Management, LLC. Message frequency varies. To opt out, text STOP. For assistance, text HELP or visit https://www.sarents.com. Message & data rates may apply."
Your consent is not a condition of purchasing any property, service, or lease from Hendricks Property Management, LLC. You may choose not to receive text messages and still do business with us through other communication channels.
We may use an automatic telephone dialing system or prerecorded/artificial voice technology to deliver text messages. By opting in, you consent to receive messages sent by these methods.
3. Message Frequency & Content
Message frequency varies depending on the nature of your relationship with Hendricks Property Management, LLC (e.g., prospective tenant, current tenant, property owner) and the types of messages you have opted in to receive. You may receive up to 15 messages per month, though frequency may increase temporarily during time-sensitive events such as maintenance emergencies, lease renewals, or move-in/move-out coordination.
Message content will correspond to the purpose disclosed at the time of your opt-in. We will not send messages unrelated to the purpose for which you originally provided consent without obtaining additional consent from you.
4. Message & Data Rates
Message and data rates may apply. Hendricks Property Management, LLC does not charge a fee for sending or receiving text messages; however, your mobile carrier’s standard messaging and data rates will apply to each message sent and received. Check with your wireless carrier for details on your messaging plan.
Hendricks Property Management, LLC is not responsible for any charges imposed by your mobile carrier, including but not limited to messaging fees, data overage charges, or roaming charges. We are not liable for any delays or failures in message delivery caused by your carrier or mobile device.
5. How to Opt Out
You may opt out of receiving text messages from Hendricks Property Management, LLC at any time by using any of the following methods:
Reply with a Keyword
Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us. You will receive a single confirmation message:
"Thank you for opting out of SMS messages from Hendricks Property Management, LLC. To opt back in at any time, reply START. You will receive no additional messages."
No further messages will be sent unless you re-subscribe.
Contact Us Directly
In accordance with FCC regulations effective April 11, 2025, you may also opt out by contacting us through any reasonable method, including:
• Phone: 210-344-3463
• Email: info@sarents.com
• In person at our office in San Antonio, TX
• Via our online contact form at sarents.com/contact-us
• By mail or any other written communication
We will process all opt-out requests within ten (10) business days, as required by applicable FCC regulations. After opting out, you may receive one final confirmation message and no further text messages thereafter, except as required by law (e.g., emergency safety notifications related to your tenancy or property).
Opting out of text messages does not opt you out of other forms of communication from Hendricks Property Management, LLC, such as email, phone calls, or mailed notices required under your lease agreement or applicable Texas property law.
6. How to Get Help
For assistance with our text messaging program, reply HELP to any message from us. You will receive the following response:
"Thank you for contacting Hendricks Property Management, LLC. For assistance:
call us at 210-344-3463.
email us at info@sarents.com.
or visit our support page at https://www.sarents.com/contact-us."
Our team will respond to support requests during normal business hours, Monday through Friday, 9:00 AM to 5:00 PM Central Time, excluding federal holidays.
7. Keyword Response Summary
The following table summarizes the standard keyword responses for our text messaging program:
Keyword
Response You Will Receive
START
Thank you for opting into SMS messaging from Hendricks Property Management, LLC. Message frequency varies. To opt out, text STOP. For assistance, text HELP or visit https://www.sarents.com. Message & data rates may apply.
STOP
Thank you for opting out of SMS messages from Hendricks Property Management, LLC. To opt back in at any time, reply START. You will receive no additional messages.
HELP
Thank you for contacting Hendricks Property Management, LLC. For assistance: call us at 210-344-3463. email us at info@sarents.com. or visit our support page at https://www.sarents.com/contact-us.
8. How to Opt Back In
If you previously opted out and wish to resume receiving text messages, you may re-subscribe at any time by:
• Replying START to our text messaging number
• Re-submitting your phone number through any opt-in form on sarents.com
• Contacting our office at 210-344-3463 and providing verbal or written consent
9. Privacy & Data Use
Your privacy is important to us. We collect and use your mobile phone number solely for the purpose of delivering text messages in accordance with these Terms. We will not sell, rent, share, or disclose your mobile phone number or opt-in information to any third party for marketing purposes.
We may share your mobile number with our text messaging service provider(s) and technology partners solely for the purpose of delivering messages on our behalf. These partners are contractually required to safeguard your information and are prohibited from using it for any purpose other than message delivery.
We do not use your phone number or messaging data for profiling, targeted advertising, or any purpose unrelated to our property management services and this text messaging program.
For complete details on how we handle your personal information, please review our Privacy Policy at sarents.com/privacy.
10. Supported Carriers
Our text messaging program is available on most major U.S. wireless carriers, including but not limited to AT&T, T-Mobile, Verizon, and US Cellular. Carrier support is subject to change without notice. Carriers are not liable for delayed or undelivered messages.
11. Disclaimers & Limitations of Liability
Text messaging is provided on an “as-is” basis. Hendricks Property Management, LLC makes no warranty, express or implied, regarding the availability, timeliness, or accuracy of text messages. We shall not be liable for any delays, failures to deliver, or errors in the content of any text message.
You acknowledge that text messaging is not a secure method of communication and that sensitive personal information (such as Social Security numbers, bank account numbers, or passwords) should never be transmitted via text message. Hendricks Property Management, LLC will never request sensitive financial information via text message. If you receive a suspicious message appearing to be from us, contact our office immediately at 210-344-3463.
To the maximum extent permitted by law, Hendricks Property Management, LLC’s total liability arising from or related to this text messaging program shall not exceed one hundred dollars ($100.00).
12. Texas & Federal Compliance
Hendricks Property Management, LLC operates in compliance with the federal Telephone Consumer Protection Act (TCPA), the rules and regulations of the Federal Communications Commission (FCC), the guidelines of the Cellular Telecommunications Industry Association (CTIA), and applicable Texas state law, including the Texas Business & Commerce Code Chapter 302 as amended by Senate Bill 140 (effective September 1, 2025).
In accordance with applicable Texas law, marketing text messages will not be sent during the following restricted hours:
• Before 9:00 AM or after 9:00 PM, local time of the message recipient
• On Sundays before 12:00 PM, local time of the message recipient
Transactional messages directly related to an existing lease, active maintenance request, or ongoing property management service may be sent outside of these hours when reasonably necessary.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will update the “Last Updated” date at the top of this page and, where required, provide notice via text message or other reasonable means. Your continued participation in our text messaging program after any changes constitutes acceptance of the revised Terms.
14. Contact Information
If you have questions about these Terms or our text messaging program, please contact us:
Hendricks Property Management, LLC
San Antonio, Texas
Phone: 210-344-3463
Email: info@sarents.com
Website: sarents.com
Contact Page: sarents.com/contact-us
By opting in to text messages from Hendricks Property Management, LLC, you acknowledge that you have read, understood, and agree to be bound by these Text Messaging Terms & Conditions.